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Frequently Asked Questions

 

What ingredients are used in Lion Cookies?
 

At Lion Cookies, we pride ourselves on using only the highest quality ingredients. Our cookies are crafted with premium flour, real butter, fine chocolate, and natural flavourings. For specific ingredient lists, please read the description of each our collections. 

 

Are Lion Cookies Halal certified?
 

Yes, we are committed to inclusivity and respect for all dietary practices. Our cookies are Halal certified, ensuring that they meet strict dietary standards and are suitable for those following a Halal diet.

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Are Lion Cookies vegan-friendly?

 

We offer a collection called Vegan Bliss made without any animal products. Please look for the "Vegan" label on our product pages to find our vegan options.

 

How should I store Lion Cookies to ensure freshness?
 

To maintain the optimal freshness and texture of Lion Cookies, we recommend storing them at room temperature inside the box they come in, away from direct sunlight and moisture. This helps preserve their delightful taste and quality.

 

Can Lion Cookies be warmed up?
 

Absolutely! For an enhanced tasting experience, you can warm Lion Cookies in the microwave for 10 to 15 seconds. This gentle warming revives the cookies' natural flavours and soft texture, making them even more indulgent.

 

Do Lion Cookies contain nuts or other allergens?
 

Some of our cookies do contain nuts and other common allergens. We take great care in listing all potential allergens in the product descriptions on our website. If you have a specific allergy, please review the ingredients list or contact us for more information.

 

Can I order Lion Cookies as a gift?
 

Yes, Lion Cookies is the perfect gift for any occasion. We offer elegant gift packaging options. Please email us at info@lioncookies.com to ensure your gift comes with the desired packaging.

 

How long do Lion Cookies last?
 

When stored properly, Lion Cookies can remain fresh at room temperature for three weeks. However, for the best taste and texture, we recommend enjoying them within the first week of purchase.

 

Do you offer international shipping for Lion Cookies?
 

We can deliver to international destinations within Europe. Shipping options and charges are available at checkout. Please note that international shipments may be subject to local customs and duties.

 

What is your return policy for Lion Cookies?
 

Due to the perishable nature of our products, we are unable to accept returns. However, if you are not satisfied with your purchase, please contact us within 48 hours of receiving your order, and we will do our best to address your concerns.

 

How can I contact Lion Cookies for more questions?


We're here to help! For any additional questions or feedback, you can reach us through the Contact Us page on our website, or directly via email. Our client advisors are dedicated to ensuring your Lion Cookies experience is nothing short of exceptional.

 

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